1. Eligibility for Refunds
We offer refunds under specific conditions to ensure fairness and transparency. Refund eligibility depends on the type of service purchased and the circumstances of the request.
2. Non-Refundable Services
Certain services provided by Badie Web are non-refundable due to their digital nature and customization. These include but are not limited to:
- Graphic design and visual content once approved
- Completed video editing and motion graphics projects
- Custom website development and programming work
- SEO and digital marketing services after campaign initiation
- Consultation and strategy sessions
3. Refundable Services
Refunds may be considered for the following services if the request meets our conditions:
- Advance payments for services not yet started
- Technical issues caused by Badie Web that prevent service delivery
- Failure to meet agreed-upon deadlines without prior notice
4. Refund Request Process
If you believe you are eligible for a refund, please follow these steps:
- Contact our support team at Contact Us within 7 days of service delivery.
- Provide a detailed explanation of your issue and attach any supporting documents.
- Allow up to 14 business days for our team to review your request and respond.
5. Refund Approval and Processing
Once your refund is approved:
- Refunds will be processed through the original payment method.
- It may take 5–10 business days for the amount to reflect in your account.
6. Late or Missing Refunds
If you haven’t received your refund within the specified time:
- Check your bank account or payment method statement.
- Contact your bank or payment provider for updates.
- If the issue persists, reach out to our support team for further assistance.
7. Changes to Refund Policy
Badie Web reserves the right to update this refund policy at any time. Changes will take effect immediately upon posting.
8. Contact Us
If you have any questions about our refund policy, please contact us at Badie Web.